xReceived · account

Delete your account

How to delete your xReceived account in the app or by email, and what happens to your data.

01

In the app

Open the xReceived app and go to Account › Delete account. Type DELETE to confirm. Your account is scheduled for deletion and removed after 30 days; signing in before then cancels it.

If you own a company that still has other people in it, transfer ownership to someone else first. The app tells you which company.

02

Without the app

Email [email protected] from the email address of your xReceived account, with the subject "Delete my account". We will confirm it is you and delete the account within 30 days.

Email a deletion request

03

What is deleted

  • Your profile: name, email, phone, sign-in methods and devices.
  • Your personal workspace (Free or Solo) and its data, after any legal keeping period below.
  • Your sign-in history and notification settings.
04

What may be kept

  • Receipts a company issued are that company's accounting records. The company keeps them for its legal period (5 years by default in the UAE), even after your own account is deleted. Your name may stay on receipts you issued for them.
  • The audit log keeps a record that changes happened; personal details in it are removed when the record allows.
  • Backup copies are removed as they expire, within 30 days.
05

Tester sign-ups

If you only signed up as a Google Play tester, email [email protected] and we will remove you from the tester list.